frequently asked questions
we hope to cover all your questions or concerns
general
A cat café is a café with a dedicated cat lounge where guests can relax and spend time with resident cats in a calm, supervised environment. At Vibrissae, you can enjoy food and drinks alongside your visit.
booking & passes
Walk-ins are welcome when space is available. To guarantee your spot—especially on weekends—we recommend booking online.
Book online by choosing your branch, session length, and preferred time. You’ll see available slots, and booking is confirmed once completed.
We offer 30, 60, and 90 minute passes. Availability varies by branch and time of day.
Yes. Entry is charged per person (adult/kid) to keep the lounge calm, manage capacity, and support the care of our resident cats.
Yes. Please book for your full group together so we can reserve space for you in the same session.
Your session begins at the booked time. If you’re running late, we’ll do our best to accommodate within availability, but we may not be able to extend the session.
If you need to make changes, please contact us as early as possible. We’ll do our best to help based on availability.
Yes. For private lounge bookings or special events, please contact us and we’ll share options based on branch and availability.
entry guidelines & kids
Yes. Children must be at least 3 years old to enter the cat lounge. Children under 12 must be accompanied by an adult at all times.
We kindly ask guests not to pick up the cats. You’re welcome to pet them if they approach you—please let the cats initiate contact.
No. For the health and comfort of our resident cats and guests, outside animals are not allowed in the café or cat lounge.
Yes—our guidelines are simple and are there to protect the cats and keep the lounge calm. Please use an indoor voice, move gently, and respect the cats’ boundaries.
No. Our cats have a managed diet. Please do not feed them any food or treats, unless offered by our staff.
Please let sleeping cats rest. If a cat is sleeping or hiding, it’s their way of taking a break.
food, drinks and allergies
Yes. Our café area is open to everyone—you can enjoy food and drinks without entering the cat lounge.
Yes. Food and beverages from our café can be enjoyed inside the cat lounge during your session.
If you have cat allergies, please take your usual precautions and enter at your own discretion. You’re also welcome to enjoy the café area without entering the lounge.
Yes. We offer alternative milk options—please ask our team at the counter.
cats & welfare
Yes. Our cats receive regular veterinary care, nutritious food, and daily enrichment. We work closely with our veterinarian to ensure they stay healthy and happy.
The entry fee supports the care of our resident cats, including food, medical care, enrichment, and maintaining a calm, safe lounge environment.
We support adoption and occasionally have cats looking for homes. If you’re interested, please visit our adoptions page for details and next steps.